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Jefferson IT: Information Technology Specializing in the Healthcare Physician Industry

Information Technology Services

Our current client list contains over a dozen physician offices and clinics in Southern Oregon and represents over 60% of our clientele. The majority of our other customers are related to the healthcare industry in supporting services.

Most of our customers at this time are network / system maintenance customers.

As part of those services, we assist in system selection, implementation and support. Our team provides a good compliment of skills for network, security, application integration and optimization, process analysis and redesign, with custom programming and development to support all these functions.

From a network support perspective, we have extensive experience with large, multiple-entity organizations.

We proactively manage our contracted customers’ networks to detect and correct problems before they become down-time issues. Regular log review, growth charting and maintenance is scheduled around clinic hours and on weekends.

IT Support

There are a number of issues in IT support that Jefferson IT, LLC can assist your organization with. Here are some of the top items for consideration:

  • Disaster Recovery and Network Documentation Plans upkeep.
  • User and system management.
  • Ongoing cooperative network and system budget for support and upgrades.
  • Continued change management and upgrade application.
  • Daily system support.

Network Project Support

There are a number of network projects and support needs that Jefferson IT, LLC can support. They include:

  • Reengineer network for optimum services.
  • Documentation of network architecture, services and hardware devices.
  • Upgrading of servers and network.
  • Addition, configuration, support and training of a network fax server.
  • Addition, configuration, support and training of an email server.
  • Digital dictation implementation.
  • Upgrading of client systems in a planned, timely manner.
  • Relocation of networks, servers and infrastructure.
  • New construction and remodel project management and consultation from design to move in.
  • Research, design, prototyping, and data model services.

Planning for your IT Needs

There may also be projects coming up that you would need IT support and change management assistance with. These may include:

  • Practice Management review, migration, implementation and optimization.
  • Electronic Medical Record system analysis, training, implementation and support.
  • Moving toward paperless environment with EMR.
  • Interface functionality with outside organizations (HL7).
  • Change management and champion team building within the providers and staff.
  • Construction consultation for server room design, infrastruture.
  • Planning and logistics for large IT moves both local and cross country.
  • IT Management Consultations and Mentoring.

JIT will provide custom IT support and consultation for the network and applications being utilized at your organization. Such support and consultations will include network projects and ongoing network and application support for the systems being utilized.

Annual operating and capital budgets will be developed in conjunction with future network, hardware, application and interface needs. Project plans are developed in cooperation between management of your organization and JIT.

Implementation and support of following PM, EHR and LIS Systems for multiple clients:

  • Allscripts, Centricity, NEXTGen, Misys, GEMMS, SpringCharts, MedicalManager, Orchard, GAIA

Network Experience

  • Design and implementation for multi-site, multi-company clients.
  • Server installation and maintenance across many different platforms, operating systems and versions (including Windows Server 2008, UNIX, IBM AIX and more).
  • Wide Area Networking (WAN), internetworking and intranetworking support are Jefferson IT’s specialty

Custom developed systems for:

  • Interface between legacy systems (Medic, GEMMS, ProSolv) and current database systems (MS Exchange, SQL).
  • Real-time integration of systems through the development and maintenance for HL7 interfaces. These have included EHR, PM, LIS, RIS, PACS and Hospital systems. Information controlled includes patient demographics, visit information, charge information, order information, lab results and dictation.
  • Capture of UB92 from legacy paper format print que, parsing and conversion to electronic specifications for e-filing.
  • Practice Profiling System utilized by physician practices to assist with PT panel definition, coding trends and differences between like physician practices. Data conversion utilities were built to convert and normalize the data from IBM AIX to MS SQL. User interface and front end reporting designed in MS Access.
  • Government Property Control System with interface for Federal and State programs.
  • Cost Accounting Data Analysis System and Multi-Processor Systems for Electronic Costing.
  • Centricity and GEMMS scheduling into Microsoft Outlook

IT Critical Functions for Business Operations

  1. Maintain server operations
  2. Maintain network operations
  3. Maintain PC operations
  4. Maintain/Assist users
  5. Critical software development
  6. Vendor management & escalation path
  7. Interface management/integration
  8. Planning moves to assure continued business operations

VoIP Phone Support

  1. Design Phone System Requirements
  2. Installation and Support for phone systems
  3. 3cx Partner

Support Agreements

Our normal support agreements are a 3 year agreement with no penalty for early termination. As such, we will do our best to exceed all of your expectations. Please contact Jefferson IT to schedule your consultation today.

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